Ontex at a Glance: Making Life Easier Across Generations
Since 1979, Ontex has been driven by a simple yet powerful purpose – partnering with stakeholders to make great quality products accessible to all. Over the years, this mission has grown into an international presence, trusted by people of all generations. Whether it’s baby care, feminine care, or adult care, Ontex is all about making everyday life easier… no matter the age.
Main Benefits: Quality and Accessibility in Every Category
Ontex’s commitment shines through in its diverse product categories and measurable achievements:
- Serving three main categories: Adult care, Baby care, and Feminine care
- Since 1979, a trusted international company
- Reduced waste volume by 21% in 2023 at the Dourges factory in France
- More than 200 people driving sustainability efforts at Dourges
- Clear goals for long-term sustainability related to planet, people, and business
- Strong focus on product innovation with in-house expertise
- Collaborative efforts across commercial, R&D, supply chain, quality, and operations teams
Sustainability: Here for You, Here for the Better
Ontex isn’t just about products; it’s about creating a sustainable business that lasts for generations. The company’s motto, “Being Here for you. Here for the better.”, reflects a deep commitment to long-term goals—whether that’s protecting the planet, supporting people, or building a resilient business. It’s about standing up as a catalyst for positive change, both in local communities and the wider world.
Innovation That Brings Comfort and Confidence
Innovation at Ontex is designed for everyone. By collaborating with retailers, healthcare institutions, suppliers, and other stakeholders, the company ensures that high-quality baby, feminine, and adult care products are accessible to all. These innovations bring comfort, confidence, and dignity to people across generations. It’s not just about new products—it’s about meaningful improvements that make a real difference.
Trust and Transparency: How Ontex Products Are Made
With a long tradition of product innovation comes serious in-house expertise. Ontex prides itself on being a reliable and effective partner for business customers. The goal? To develop innovations quickly while making products more accessible and sustainable. Transparency is key, and the company works hard to ensure that every step of the production process reflects these values.
Project Impact: Sustainable Development Goals Linked to Ontex
- SDG 3: Good Health and Well-being
- SDG 8: Decent Work and Economic Growth
- SDG 9: Industry, Innovation, and Infrastructure
- SDG 12: Responsible Consumption and Production
- SDG 13: Climate Action
- SDG 17: Partnerships for the Goals
Strategy in Action: Collaboration and Data-Driven Success
Ontex’s commercial teams, working hand-in-hand with R&D, are simplifying the product portfolio while keeping customer relationships strong. This isn’t a solo effort—supply chain, quality, and operations teams all play a part in adapting production processes and assets to this streamlined portfolio. Plus, in North America, data-driven market analysis is a game-changer. Investing strategically in data helps Ontex stay competitive in the fast-moving consumer goods sector, making smarter decisions and moving faster.
What Ontex actually does
Ontex is a Belgian personal hygiene products manufacturer founded in 1979 and headquartered in Aalst, Belgium, producing adult incontinence, baby, and feminine care products for retailers and healthcare providers across around 10 countries. The company employs roughly 5,000 people across 11 production facilities and 5 R&D centers, and states its products reach more than 35 million people.
Where the manufacturing shows up
- Adult care: the iD and Serenity brands for incontinence care
- Production scale: 11 facilities across roughly 10 countries
- Retail and healthcare supply: serving both retail partners and healthcare providers directly
Proof, not just claims
Ontex has been named to CDP’s Climate A List for 2025 and awarded EcoVadis Gold for the second consecutive year, third-party assessments rather than self-reported claims.
Why this belongs on a sustainability directory
Ontex’s product certifications span ISO 14001 (environmental management), ISO 50001 (energy management), and FSC/PEFC (responsible forestry sourcing for its absorbent materials), giving SDG12 (responsible consumption and production) a broad, independently audited base across a large-scale manufacturing operation. Its CDP Climate A List placement and EcoVadis Gold rating add third-party verification on top of its own certifications, a level of external scrutiny most consumer goods manufacturers of this size don’t submit to.
Frequently asked questions
Where is Ontex based, and who uses it?
Ontex is based in Aalst, Belgium, founded in 1979. It sells B2B2C, supplying retailers and healthcare providers with hygiene products across roughly 10 countries.
Which SDGs does Ontex support, and how?
Ontex supports SDG3 (Good Health and Well-being) through its adult, baby, and feminine care product lines, and SDG12 (Responsible Consumption and Production) through ISO 14001 environmental management, ISO 50001 energy management, and FSC/PEFC-certified sourcing.
How is Ontex verified as a sustainability project?
Ontex holds ISO 9001, 14001, 45001, and 50001 certifications, is on CDP’s Climate A List for 2025, and has earned EcoVadis Gold for two consecutive years.
Looking for similar health and well-being projects?
See Health & Well-being projects on Keys for Tomorrow.
