Foothold Technology: Comprehensive Human Services Software for Care Agencies

What is Foothold Technology’s Human Services Software?

Foothold Technology offers a nimble, full-featured human services software designed to transform the way care is provided. This platform covers everything from case management and client tracking to treatment planning, tailored for agencies across the human services spectrum. Whether it’s developmental disabilities, HCBS, supportive housing, care coordination, or behavioral health, this software adapts to meet diverse needs. It’s not just about software—it’s about creating a partnership grounded in decades of experience and a deep understanding of human services.

Main Benefits of Foothold’s EHR Software

The software brings a bunch of advantages that really streamline workflows and boost efficiency. Here’s a quick snapshot:

• Efficiency: Staff can document services more quickly and accurately, saving precious time.
• Billing: Integrated billing functionality simplifies the entire process across the agency.
• Security: Top-notch safeguards for electronic protected health information (ePHI), with high scores in HIPAA and federal security standards.
• Partnership: Full-service implementation, training, ongoing support, and consultation ensure clients aren’t left hanging.
• Functionality: Supports EHR, service and treatment plans, e-prescribing, e-MAR, reporting, analytics, scheduling, and much more.

Comprehensive Functionality for Multi-Service Care

For agencies juggling multiple programs, Foothold’s software offers a configurable solution that fits each service type like a glove. It connects all the specialists involved in client care—labs, pharmacies, collaboratives—making coordination smoother than ever. The platform supports everything from electronic health records and e-prescribing to EVV and HMIS, ensuring seamless interoperability and integration across services.

Security and Compliance at the Core

Security isn’t an afterthought here. Foothold Technology takes the responsibility of protecting ePHI seriously, boasting some of the highest scores ever recorded when tested against HIPAA and Federal Department of Health and Human Services standards. This means agencies can trust that their data—and their clients’ privacy—are in safe hands. Plus, the software is HIPAA-compliant, giving peace of mind in an industry where confidentiality is everything.

Supporting Human Services with a Social Mission

Foothold Technology isn’t just about software—it’s a company built by human service professionals, for human service professionals. It’s a Certified B Corporation, committed to verified social and environmental performance. Part of the global Pledge 1% movement, Foothold donates 1% of its profits back to the communities served by its agencies. This social mission is woven into the company’s DNA, reflecting a genuine commitment to making a difference beyond technology.

Project Impact: Sustainable Development Goals (SDGs) Linked to Foothold Technology

• SDG 3: Good Health and Well-being – Enhancing healthcare delivery and outcomes through advanced EHR software.
• SDG 9: Industry, Innovation, and Infrastructure – Driving innovation in healthcare IT and software solutions.
• SDG 10: Reduced Inequalities – Supporting diverse human services programs that promote equity and inclusion.
• SDG 17: Partnerships for the Goals – Building strong collaborations between providers, communities, and technology.

Latest Insights and Resources

Foothold Technology stays connected to the pulse of the industry with up-to-date news, guides, and infographics. From Medicaid policy updates affecting residential behavioral health to practical resources on value-based care and supported employment, the platform offers valuable insights for providers navigating the evolving healthcare landscape. These resources empower agencies to stay informed and adapt strategies effectively, ensuring better care delivery and compliance.

What Foothold Technology actually does

Foothold Technology builds electronic health record and case management software purpose-built for human services agencies, the nonprofits and government-contracted providers that deliver mental health, housing, and community support services. Its core product, AWARDS, replaces paper files and generic EHR systems with workflows built specifically around service documentation, care coordination, and compliance reporting for the human services sector.

“Service delivery has improved exponentially because we have better information concerning the treatment of our customers… it’s probably the best process change we’ve ever made here, and I highly recommend it.”

Robert Davison, Executive Director, MHA of Essex and Morris Counties

Where the software shows up

• Mental health and community agencies: case documentation and treatment tracking for organizations like The Arc and Community Access.
• Homelessness and housing services: service coordination for providers such as Volunteers of America and Unity House.
• Multi-state human services networks: agencies operating across counties and states, including Trinity Alliance and Pathways.

Proof, not just claims

Foothold’s client base spans agencies including MHA of Essex and Morris Counties, Goodwill, Fellowship House Florida, Kidango, Incompass Human Services, and BRC, among others named on its site. The company also participates in Pledge 1%, committing 1% of profits back to its mission.

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Why this belongs on a sustainability directory

Foothold Technology’s software directly strengthens the operational backbone of agencies delivering health and social services to vulnerable populations, supporting SDG 3 by helping care providers document, coordinate, and improve treatment outcomes at scale, and its HIPAA-compliant, ONC-certified infrastructure protects sensitive health information for over a million people served monthly through its client agencies.