What is Go Vocal?
Go Vocal is the #1 community engagement platform, independently ranked and trusted by over 600 governments worldwide. It’s designed to help local governments and public agencies reach residents where they are and turn their input into meaningful insights — all through one powerful platform. Whether it’s collecting resident feedback anytime, anywhere, streamlining workflows, or leveraging AI for deeper analysis, Go Vocal makes civic engagement easier and more effective.
Main Benefits of Go Vocal
Here’s a quick snapshot of what makes Go Vocal stand out:
- Trusted by 600+ governments for reliable community engagement
- Boosts efficiency by cutting down administrative work
- Empowers teams to collect resident input both online and offline
- Uses AI to provide instant descriptions and deeper insights
- Offers customizable automatic emails to maintain brand consistency
- Supports targeted projects visible only to specific groups
- Multilingual search capabilities in the Inspiration Hub
- Upgraded PDF forms for easier offline response collection
- Achieved a B Corp score of 87.7, reflecting strong social and environmental performance
Streamlining Engagement with a New Project Management View
Managing multiple engagement projects across departments can get chaotic — no doubt about it. Go Vocal’s new calendar view brings clarity to the chaos, giving teams a clear sense of what’s on the agenda. This means spotting potential clashes early and planning with confidence. It’s like having a bird’s-eye view of your entire engagement flow, so nothing slips through the cracks.
Bridging Online and Offline Community Inputs
Inclusivity is key in civic engagement, and that means offering residents ways to participate offline too. But offline inputs like handwritten forms or audio recordings often end up siloed, disconnected from the main engagement efforts. Enter 360 Input — a feature that lets teams upload scanned documents and audio files directly into the platform. Plus, AI kicks in to provide instant descriptions, keeping everything neat and accessible in one place. This seamless blend of online and offline inputs builds trust and frees up more time to engage with the community face-to-face.
Customizable Automatic Emails to Build Trust and Stay On-Brand
Keeping a consistent brand and tone of voice isn’t just about looking professional — it’s about building trust and fostering a sense of pride in your town, city, or municipality. Go Vocal’s new email customization tool lets teams automate invitations, project updates, and more, all while making sure every message feels personal and connected. It saves time and keeps the community feeling genuinely engaged.
Project Impact and Alignment with Sustainable Development Goals (SDGs)
- SDG 11: Sustainable Cities and Communities — Enhances inclusive, safe, resilient, and sustainable urban development through improved civic engagement.
- SDG 16: Peace, Justice, and Strong Institutions — Promotes transparent, accountable, and participatory decision-making at the local government level.
- SDG 9: Industry, Innovation, and Infrastructure — Leverages innovative SaaS technology to modernize public participation processes.
- SDG 10: Reduced Inequalities — Ensures all voices are heard, including those offline or from marginalized groups, through inclusive engagement tools.
Additional Quick Wins to Make Workdays Breezier
Beyond the headline features, Go Vocal’s development team has rolled out a bunch of small but mighty improvements designed to make everyday work smoother. From targeting projects to specific groups for laser-focused engagement, to upgraded PDF forms that simplify offline response collection and analysis, to a multilingual Inspiration Hub that ensures no voice is left behind — these tweaks add up to a seriously efficient platform. It’s all about making community engagement not just effective, but enjoyable.
