What is GET HELP®?
GET HELP® is a platform connecting public and professionals – a central solution that links treatment professionals, therapists, counselors, first responders, outreach workers, and families with the right resources at the right time. This human and data-driven ecosystem is designed for the helpers doing their jobs more effectively and efficiently. GET HELP® offers a tech tool for humans, providing access to mental health, homelessness, and addiction services without the need for brokers, call centers, or pay-for-play schemes. It’s a natural, straightforward solution that streamlines the process of finding programs and available beds, and it does so in real time.
Main Benefit and Key Figures
GET HELP® delivers significant benefits for both the public and facilities. Its unique approach ensures that the right place is found at the right time – basically saving time and reducing unnecessary steps. The platform offers several key advantages:
- Treatment professionals, therapists, counselors, first responders, outreach workers, and family members can easily locate programs with available beds without making countless calls.
- Treatment centers, sober living facilities, shelters, and mental health providers benefit by filling beds quicker and increasing revenue.
- Municipalities, institutions, and enterprises can manage assets across multiple facilities, streamlining inventory with real-time availability and efficient referral processes.
- The REC-CAP™ Assessment & Recovery Planning Tool, an evidence-based instrument developed by Dr. David Best, supports recovery strategies and planning.
- GET HELP® has secured a US Patent (No. 10,217,529 B2) for its innovative ecosystem technology, encompassing a patient bed inventory hardware and software system.
Real-Time Resources and Seamless Connections
GET HELP® stands out by offering resources in real time. Users can filter searches based on their needs, see results without the hassle of calls, and start the referral process directly from the app. There is no need to worry about intermediaries such as brokers or call centers. Everything happens in a fast, intuitive manner that feels almost conversational – like a friendly nudge telling you that help is just around the corner. Professionals and individuals alike can enjoy a streamlined experience that truly makes a difference.
Optimized Management and Efficiency
For facilities and programs, GET HELP® means optimized management tools that drastically cut down on administrative burdens. The platform reduces the reliance on white boards, yellow pads, spreadsheets, and endless email exchanges. Instead, it provides instantaneous census updates, so treatment programs and sober living facilities know their capacity at any moment. Facilities can fill beds quicker by getting accurate information out there instantly. This shift is more than just digital efficiency – it is about creating a more agile environment that responds quickly to community needs, improving overall outcomes.
A Measurable Difference in Service Provision
As a holistic platform, GET HELP® makes a measurable difference in how assets are managed and how information is disseminated. The solution uncovers useful metrics that provide new insights into team and community efforts, which then allow for better planning, increased efficiency, and improved outcomes. It’s a tool that helps the helpers remain focused on what really matters – aiding those in need while raising the standard for accountability and transparency. The integration of an API to connect caseworkers directly to service providers ensures that availability and inventory are always up-to-date, creating a seamless, interconnected service network.
Project Impact
- SDG 3: Good Health and Wellbeing – Enhances access to mental health, addiction, and homelessness services.
- SDG 10: Reduced Inequalities – Provides a level playing field by ensuring fair access to services for all.
- SDG 11: Sustainable Cities and Communities – Supports efficient resource management in municipalities.
- SDG 17: Partnerships for the Goals – Fosters collaboration between public, private, and non-profit sectors.
The Broader Vision and Future Developments
GET HELP® is more than just a search or management tool; it is a mission-centric force for good. Underpinned by the principles of independence, trustworthiness, and democratization of information, the platform is dedicated to raising the standard of care. This initiative is defined by its holistic design and commitment to increasing service integrity, all while serving as a good steward for society and the environment. The flagship Search app is evolving into GET HELP First Responder Search, a specialized application for firefighters, police officers, mental health professionals, and case workers. Additionally, GET HELP® is expanding its reach with Facility Management and Reporting tools – an initiative already endorsed by key figures such as The Weingart Center, Senator Kevin Murray, Dr. Stephen Phillips, Mike Miller, and Andy Ballester.
