What the Project Is
Deeplink.ai is a Swiss partner committed to sovereign and secure artificial intelligence, providing independent technology ready to transform businesses. At its core, the project uses your documents—text excerpts, uploaded files, or content crawled from URLs—to build an intelligent chatbot powered by a no-code platform. The chatbot generates responses based solely on the provided data, ensuring that nothing is made up. Keeping data secure in Switzerland, the project emphasizes self-reliance, independent technology, and a data-respecting ethos that aligns perfectly with today’s demand for confidential and locally processed information.
Main Benefit
The project delivers outstanding benefits for its users, including:
- DEEP MULTILINGUAL SUPPORT: A multilingual help channel available 24/7, managing over 20% of cases automatically while escalating complex queries through LiveChat.
- INSTANT AND INTELLIGENT RESPONSES: Generative AI produces rich, human-toned answers in over 9 languages, ensuring information is accurate and immediate.
- EASY IMPLEMENTATION: Quicker setup with a drag-and-drop interface, no-code functionalities, and extensive support in training and consulting.
- TRANSLATION WITH CONFIDENCE: Seamless text translations that maintain data sovereignty by keeping all information processed solely on the Deeplink platform.
Innovative Customer Service Solutions
The project incorporates effective multilingual customer support with projects such as the Course Choice Assistant and NEO, the virtual police agent. The Course Choice Assistant taps into over 60 courses spanning 11 fields; it uses documents as a single source of information and harnesses generative AI to craft extensive, rich replies. Meanwhile, NEO provides 24/7 assistance in 9 languages across 40 topics, building citizen proximity and transforming administrative facilitation in public service environments. This innovative approach ensures that customer service is no longer a reactive process but an engaging, forward-looking dialogue that adapts with the needs of the user.
Sovereign AI Technology
By design, Deeplink.ai ensures sovereignty over data by operating a fully Swiss-based platform. This means there is no dependency on third-party providers like OpenAI, Google Bard, or Bing AI. All conversations remain confidential and in strict adherence to Swiss laws, reinforcing the notion that independent technology does not compromise user privacy. Data security, confidentiality, and control are priorities, ensuring that the approach to artificial intelligence isn’t just technically effective—it is also ethically robust and legally compliant. Casual yet confident in its delivery, the platform’s structure instills trust and sets a new standard in secure, sovereign, Swiss AI solutions.
No-Code Platform & Developer Freedom
The product aspect of this project emphasizes autonomy through its no-code platform. Featuring a drag-and-drop interface, an advanced AI engine, a comprehensive analytics dashboard, and ready-to-use templates, the project transforms technical complexity into an accessible tool for anyone interested in creating a chatbot. Regular language indicates that it’s as simple as contributing documents and letting the AI pull together all generated responses. A delightful pause… The emphasis remains solid on maintaining full control, allowing users to trigger specific actions such as support ticket creation or customer feedback collection. This balance between cutting-edge AI and user-driven control is at the forefront of modern digital transformation.
Comprehensive Process and Service Support
The project offers robust support by guiding through every step—from needs analysis to consulting—ensuring smooth implementation. The approach involves an initial setup and configuration phase that is both efficient and friendly. Training and continuous consulting round out the process so that the user is never left to navigate the complex landscape of AI alone. The conversational and dynamic language used in messaging is designed to mimic natural speech patterns, making interactions with the platform productive and effortless. Each aspect of the support service is tailor-made to provide clarity and actionable insights, resulting in a refined process well-suited to the digital age’s pace and pulse.
Project Impact
- SDG 9: Industry, Innovation, and Infrastructure – Promoting sustainable industrialization and fostering innovation through sovereign AI technology.
- SDG 8: Decent Work and Economic Growth – Enhancing digital assistance and customer relations that drive economic growth and create smarter workplace environments.
- SDG 4: Quality Education – Providing educational tools through processes like the Course Choice Assistant, supporting comprehensive learning and professional development.
- SDG 16: Peace, Justice, and Strong Institutions – Facilitating effective administrative processes and building trust in public services by ensuring data confidentiality and citizen proximity.
Transformative Digital Assistance
In summary, this project seamlessly integrates sovereign Swiss AI with an easily accessible no-code platform to enable users to create intelligent chatbots from simple documents. The detailed approach to every facet—from multilingual support and rich, generative responses to a secure, Swiss-based data process—ensures a reliable and dynamic digital assistant. Compact and engaging in its narrative, the project challenges traditional methods with casual yet precise language that invites businesses, public service companies, retailers, and startups to explore a new era of digital transformation. The combination of technical prowess, ethical data management, and user-friendly design positions this project as a vital tool in the rapidly evolving landscape of artificial intelligence and customer engagement.
