What Genuine Solutions Brings to the Table
Genuine Solutions is all about smart technology and connected devices, distributed globally with a personal touch. Trusted by over 1,300 customers across 29 countries, this company was founded with a clear vision: to deliver exceptional service and innovative products while supporting clients every step of the way. It’s not just about moving products from A to B; it’s about creating seamless operations, ensuring product compliance, and putting customers first to help them thrive in a competitive market.
The Key Benefits That Set Genuine Solutions Apart
Here’s a quick snapshot of what makes Genuine Solutions stand out:
- Trusted by 1,300+ customers in 29 countries
- Portfolio of over 2,000 SKUs from leading mobile accessory brands
- Fully registered in the EU with fiscal representation for Delivered Duty Paid (DDP) shipments
- Partnerships with global carriers like UPS, DHL, FedEx, and DPD
- High B Corp score of 89.3, reflecting strong environmental and social commitments
- ISO certifications and robust governance ensuring top-notch compliance
- Customer-first approach with personalised support and tailored solutions
Seamless Logistics and Compliance at Its Core
Logistics isn’t just about shipping boxes; Genuine Solutions takes it to the next level. Their team works closely with trusted carriers to optimise routes and smooth out customs processes, giving clients full visibility from dispatch to delivery. Compliance isn’t a mere checkbox here — it’s woven into every process. Holding multiple certifications and a B Corp status, the company goes beyond expectations to maintain high environmental, social, and operational standards. This means peace of mind for customers, knowing their supply chain is in expert hands.
Customer Care That Goes Beyond the Basics
Customer service at Genuine Solutions isn’t just a department — it’s a promise. The team takes the time to understand each client’s unique needs, responding quickly and proactively. They don’t just fulfil orders; they look for ways to add value and help businesses grow. Whether it’s through tailored product ranges, merchandising plans, or content support, Genuine Solutions is all about boosting visibility and performance for their partners.
Innovation and Sustainability Driving Progress
In a fast-moving mobile market, standing still isn’t an option. Genuine Solutions constantly looks ahead, embracing new technologies and emerging trends. But innovation here isn’t just about being first — it’s about doing things better. From improving operational efficiencies to exploring sustainable practices and smarter sourcing, the company drives progress that creates real value. Their commitment to the circular economy and recycling initiatives, including mobile phones, laptops, iPads, and tablets, highlights their dedication to responsible business.
Project Impact: Aligning with Global Goals
- SDG 12: Responsible Consumption and Production
- SDG 9: Industry, Innovation, and Infrastructure
- SDG 13: Climate Action
- SDG 8: Decent Work and Economic Growth
- SDG 17: Partnerships for the Goals
Financial and Range Management Expertise
Beyond logistics and compliance, Genuine Solutions offers financial account services and range management solutions designed to keep businesses ahead of the curve. With deep market insight, they help build smarter, more profitable product ranges tailored to customer needs and sales goals. Working closely with manufacturers, they provide tools that enhance visibility and boost performance — from merchandising plans to content support — all aimed at helping partners sell more, more effectively.
