What is the Sero Project?
Imagine homes that do more than just shelter you—they save you money, boost your wellbeing, and help the planet breathe easier. That’s exactly what the Sero project is all about. By blending retrofit expertise with smart energy services, Sero is transforming the social housing sector. The goal? To fund and provide homes that lower energy bills, improve health, and support a greener grid. It’s a future that’s fairer for everyone, no matter where you live or your circumstances.
Main Benefits of the Sero Project
Here’s what makes Sero stand out:
- Energy bills that cost less—thanks to homes generating, storing, and using electricity more effectively.
- Cheaper electricity managed on behalf of residents, keeping prices below the Ofgem Energy Price Cap.
- Smart green technology installations like solar panels and batteries that work together to save money and cut carbon.
- Stable and predictable electricity costs, even when the sun isn’t shining.
- A people-first approach that supports healthier lives and fairer pricing.
- Simple, single monthly billing that shows usage and savings clearly.
- Support every step of the way—from initial surveys to ongoing customer care.
How Sero Makes Energy Affordable and Green
Most energy still comes from gas and fossil fuels, which means prices can spike when global events shake things up. Sero’s home energy upgrades are designed to shield residents from those spikes. By installing solar panels and batteries, homes can generate their own green electricity and store it for later use. Plus, the battery can buy cheaper electricity from the grid during low-cost times—like overnight—so savings keep rolling in, rain or shine.
The Home Energy Upgrade Journey
Getting started with Sero is straightforward, with a clear path laid out:
- First Look: A home survey checks if your home is suitable for upgrades (takes 2-3 hours).
- Join Us: If your home qualifies, you’ll be invited to join the local upgrade programme.
- About You: Confirm details like smart meter status and electricity use to tailor the upgrade.
- About Your Home: An installation survey plans where tech like solar panels and batteries will go (2-3 hours).
- Sign Up: Guidance through contracts and switching to the landlord’s lower-cost electricity supply.
- The Install: The tech gets installed over 2-3 days, with support before, during, and after.
- The New Everyday: Enjoy cheaper electricity and monthly statements that keep you in the know.
Technology That Powers Savings and Sustainability
The heart of the upgrade is smart green technology. Solar panels generate clean energy, while batteries store it for when you need it most. This setup means homes aren’t just consumers—they’re active participants in a greener energy system. Plus, the two-rate electricity tariff encourages using power during cheaper, low-demand times, making your energy use smarter and kinder on your wallet.
Impact on Sustainable Development Goals (SDGs)
- SDG 7: Affordable and Clean Energy – delivering cheaper, greener electricity to social housing.
- SDG 11: Sustainable Cities and Communities – upgrading homes to be healthier and more energy-efficient.
- SDG 13: Climate Action – cutting carbon emissions through renewable energy and smart tech.
- SDG 3: Good Health and Well-being – improving residents’ health by reducing energy poverty.
- SDG 10: Reduced Inequalities – ensuring fair access to energy-efficient homes regardless of postcode.
Support That Puts Residents First
Sero isn’t just about technology—it’s about people. From the moment residents hear about the upgrade, a friendly customer team is ready to help. Whether it’s explaining bills, answering questions, or offering flexible options when life throws curveballs, support is always there. No surprises, no jargon—just clear communication and a commitment to making energy simpler, fairer, and more affordable for everyone involved.





















