What the Project Is All About
This project operates within the professional, scientific, and tech industry, focusing on human-centred AI and strategic design. It’s all about blending service design, user research, and accessibility to create meaningful experiences. From UX and CX design to foresight and proposition development, the work revolves around understanding both customer and colleague experiences. The team behind it is deeply committed to strategic design and stakeholder engagement, ensuring every step is thoughtful and impactful.
Main Benefits and Key Figures
Here’s a quick snapshot of what makes this project stand out:
- B Corp score: an impressive 94.3, highlighting strong social and environmental performance
- Focus areas include service design, research, and user testing
- Expertise in strategy, strategic design, and accessibility
- Emphasis on customer experience (CX) and colleague experience (EX)
- Strong foundation in finance and proposition design
- Development and foresight capabilities to anticipate future needs
Human-Centred AI at the Core
The project’s heart beats with human-centred AI, aiming to create technology that truly serves people. It’s not just about the tech itself, but how it fits into real-world contexts—making sure AI tools are accessible, usable, and ethical. This approach ensures that AI enhances user experiences rather than complicating them, blending seamlessly with service design and user research efforts.
Insights and Continuous Learning
Insights play a huge role here. By constantly gathering data and feedback, the project evolves and adapts. This ongoing learning loop supports better decision-making and sharper strategies. Whether it’s through case studies or events, the knowledge shared fuels innovation and keeps the team connected to the latest trends and challenges in the field.
Collaborative and Transparent Team Culture
The team is a mix of talented individuals and associates, all driven by a shared story and mission. Transparency and collaboration are key—whether it’s through open communication or trusted talent networks. This culture fosters creativity and ensures that every voice is heard, which ultimately leads to stronger, more inclusive outcomes.
Project Impact on Sustainable Development Goals (SDGs)
- SDG 9: Industry, Innovation, and Infrastructure
- SDG 10: Reduced Inequalities
- SDG 12: Responsible Consumption and Production
- SDG 13: Climate Action
- SDG 17: Partnerships for the Goals
Engaging with the Community and Beyond
Beyond the core work, the project actively engages with the wider community through events and shared insights. This openness not only spreads knowledge but also invites collaboration across sectors. The contact channels are always open, encouraging dialogue and connection. It’s about building a network that supports growth, learning, and positive change—one conversation at a time.
