Farmacia degli Arsenali S.R.L. - Commitment to Data Privacy and Customer Trust

Understanding Privacy Information at Farmacia degli Arsenali S.R.L.

Farmacia degli Arsenali S.R.L., acting as the Data Controller, is committed to keeping customers fully informed about how their personal data is handled. This means sharing clear details on what data is collected, why it’s collected, and how it’s processed. Giorgio Stancati, the appointed Data Protection Officer (DPO), is the go-to person for any privacy-related questions and can be reached via email at info@farda.it or by phone at 089871063. It’s all about transparency and trust, ensuring customers feel confident when interacting with the pharmacy.

Main Benefits of Data Processing Transparency

Here’s a quick snapshot of the key facts and figures that highlight the pharmacy’s approach to data privacy:

Contact data collected includes email, phone number, name, and surname.
Purpose: To respond to inquiries and provide requested services efficiently.
Legal basis: Processing is based on customer consent, as per EU Regulation 2016/679 (GDPR).
Data processing is done both manually and electronically, using paper records and electronic databases.
Only authorized and trained personnel handle data, ensuring confidentiality.
Data is never disseminated to unauthorized parties.
Retention period is limited strictly to what’s necessary for the intended purposes or legal obligations.

How Communication and Data Handling Work

When it comes to communication, Farmacia degli Arsenali ensures that only authorized staff manage personal data. Sometimes, external IT companies might be involved to help send communications, but rest assured, data confidentiality remains a top priority. The pharmacy takes great care to store and manage data securely, so customers’ information is protected at every step.

Retention Period and Its Importance

Data isn’t kept forever. The pharmacy retains personal information only as long as necessary to fulfill the purposes for which it was collected or to meet legal requirements. This means once the data is no longer needed, it’s securely deleted or anonymized. This approach respects customers’ privacy and aligns with GDPR guidelines, avoiding unnecessary data storage.

Customer Rights Under GDPR

Customers have several rights when it comes to their personal data. These include the right to access their data, request corrections, or even ask for deletion or limitation of processing for legitimate reasons. They can also oppose data processing or revoke their consent at any time—without affecting the legality of processing done before the revocation. And if anything feels off, customers can lodge complaints with the relevant authorities. It’s all about empowering individuals to control their own data.

Project Impact on Sustainable Development Goals (SDGs)

SDG 3: Good Health and Well-being – by ensuring secure handling of personal health data.
SDG 16: Peace, Justice, and Strong Institutions – through transparent data governance and accountability.
SDG 9: Industry, Innovation, and Infrastructure – by employing secure electronic data processing systems.