What is SpringFour?
SpringFour is a woman-led, social impact fintech that’s making waves in the financial health space. In 2024 alone, it delivered over 8.5 million financial health referrals to customers, partnering with a wide range of organizations — from leading banks and credit unions to fintech lenders, employers, mortgage servicers, nonprofits, and more. Since 2005, SpringFour has connected millions of consumers with vital financial health resources, putting the importance of financial well-being front and center. And with its recent acquisition by C&R Software, the message is clear: financial health is here to stay.
Main Benefits of SpringFour’s Solutions
SpringFour’s impact is measurable and impressive. Their solutions don’t just talk the talk — they deliver real results:
- 2-10x increase in repayment rates
- $1,000 reduction, on average, in annual net credit losses per customer
- Millions in projected annualized credit loss savings
Empowering Employees to Serve Better
One of the standout features of SpringFour is how it empowers employees, especially customer service agents. It’s not just about the numbers; it’s about making their jobs easier and more effective. In fact, 96% of agents agree they provide better customer service when they have access to SpringFour. And it doesn’t stop there — 91% say it saves them time when working with clients. That’s a win-win for both employees and customers.
Improving Financial Health for Customers
SpringFour’s referrals have a real impact on customers’ financial behaviors. After receiving these referrals, customers are twice as likely to engage in foreclosure prevention and payment programs. Plus, 96% of agents believe SpringFour helps consumers save money, reduce expenses, or get back on track with payments. It’s about more than just numbers — it’s about changing lives.
Building Empathy and Trust
SpringFour isn’t just a tool; it’s a bridge to better relationships. A whopping 98% of agents agree that SpringFour increases empathy within their organizations. And 95% say it helps build trust with customers. In a world where financial conversations can be tough, SpringFour brings a human touch that makes all the difference.
SpringFour’s Impact on Sustainable Development Goals (SDGs)
- SDG 1: No Poverty — by connecting consumers with resources to improve financial stability
- SDG 8: Decent Work and Economic Growth — through partnerships that enhance financial health and repayment rates
- SDG 10: Reduced Inequalities — by providing equitable access to financial health resources
- SDG 17: Partnerships for the Goals — leveraging collaborations with banks, lenders, nonprofits, and employers
Explore More and Connect
SpringFour’s commitment to transparency and impact is clear through its extensive collection of quarterly and annual impact reports, including the latest Q2 2025 Impact Report and the 2024 Annual Impact Report. For those interested in learning more or driving impact alongside SpringFour, the team is reachable at info@springfour.com or by phone at 866-732-2246. Their headquarters is located at 4035 Ridge Top Road Suite 600, Fairfax, VA 22030. Stay connected and follow their journey on LinkedIn, Twitter, and YouTube. Key team members include Maggie Kaiser, Client Success Manager, and Dr. J. Michael Collins, Ph.D., Co-Founder — leaders who continue to push the mission forward.
