What the Project Is
eDRV stands for AI-DRIVEN CONTROL FOR HIGH PERFORMING EV CHARGING OPERATIONS – a holistic, cloud-based Software as a Service solution for the operations and management of electric mobility charging businesses. Designed to help Charging Point Operators (CPOs) and Mobility Service Providers (MSPs), the platform manages the entire charging network from a centralized network operations center. eDRV connects with various charging hardware from local and international OEMs – meaning operators have the flexibility to mix and match their devices. It not only ensures charger management and billing, but also covers customer support and comprehensive reporting. Everything needed to run a charging network is neatly integrated into one solution.
Main Benefit
The AIOps Suite is at the heart of this project – acting as a mission control for EV charging operations. Key features include:
- AI-Powered Charger Health Engine
- Real-time Session Fault Triage
- Predictive Failure Signals
- SLA Risk Alerts Per Site
- Root Cause Clustering and Insights
- SLA Dashboards by Depot, Region, or Customer
- Revenue-At-Risk Scoring + Real-Time Models
- Euro/Dollar Impact Attribution of Fixes & Faults
- Morning Readiness Score (Depot SLA for 6 AM)
- Vehicle-to-Charger Mapping
- Load Shifting Algorithm Health + Monitoring
- Automated detection of fully charged EVs with penalty charges for overstaying drivers
- Auto AI-Root Cause Analysis for Tickets
- Log Monitoring for Fix Verification + Auto-Close
- Support Analytics and KPI Reporting
Targeted Operational Excellence
This robust solution is built for leaders across Ops, Finance, Fleet, and Support teams who are seeking stable, profitable, and SLA-compliant operations. The integrated stack delivers powerful insights and proactive failure detection to keep the charging network running smoothly 24/7… each potential issue is considered before it escalates. Operators, finance teams, and support staff get real-time models and performance dashboards that allow close monitoring of operational metrics with a single glance.
Seamless Integration with Protocols
One of the defining features of eDRV is its ease of connectivity. The platform seamlessly connects to OCPP, OCPI, or other data sources, eliminating the need for in-house OCPP or log integration. This connectivity is compatible with an ever-growing list of charger vendors, devices, and protocols such as OCPP 1.6 JAC & DC Charge Stations and OCPP 2.0.1. This plug-and-play mentality ensures that technical teams can focus on refining driver experience instead of building and maintaining messaging stacks.
Operational Insights and Real-Time Monitoring
eDRV’s AIOps Suite rises above traditional monitoring by proactively detecting failures and performance drops before they become major issues. When small problems occur, every detail is investigated in real time, offering 100% issue coverage. This means that support teams, customer success managers, and L1–L3 support teams can automatically have tickets examined by auto AI-root cause analysis, verify fixes via log monitoring, and rely on support analytics for KPI reporting. The result is a system that not only informs but actively drives the operational focus towards continuous improvement. It’s like having real-time, smart insights right when they are needed the most…
Enhancing the Charging Experience
For drivers, the eDRV platform minimizes the hassle and maximizes the ease of charging. Through a white-labeled mobile app, drivers can effortlessly search for available charging stations, initiate charging sessions, and even make payments via their mobiles. With the eDRV Hub, Mobility Service Providers extend their network reach, allowing CPOs to have their charging stations recognized across varied MSP apps. Additionally, local, in-country technical support further boosts user confidence with dedicated service that understands regional requirements and nuances.
Project Impact
- SDG 7: Affordable and Clean Energy
- SDG 9: Industry, Innovation, and Infrastructure
- SDG 11: Sustainable Cities and Communities
- SDG 13: Climate Action
Building a Connected Charging Ecosystem
eDRV fosters an ecosystem where technology and infrastructure blend seamlessly to drive operational efficiency and innovation. By enabling a centralized platform that supports a variety of protocols and integrates the best of AI-driven operations, the solution empowers charging networks to scale easily without losing reliability or profitability. This connected approach not only helps optimize the technical side of EV charging but also reinforces the business and financial strategies necessary for market success. A truly comprehensive platform, eDRV becomes the go-to solution for managing and expanding charging networks across regions, making it an integral tool in the transition towards sustainable urban mobility… a modern solution for modern energy challenges.
