What is Ulula?
Ulula joins EcoVadis to maximize reach and positive impact for clients. This innovative project in the Software publishing and SaaS platforms industry leverages technology to create transparent and resilient supply chains by reducing risks and creating value through real-time worker and community insight. Ulula’s solutions build on its core expertise in worker voice technology, worker engagement, and human rights due diligence. With a robust bcorp score of 127.4, Ulula sets the standard for digital innovation that is both impactful and responsible. The project empowers clients by digitizing human rights due diligence through anonymous, digital, and inclusive feedback and engagement systems. Basically, it’s all about using technology to identify, prevent, and manage human rights impacts across complex global supply chains… ensuring that operations remain ethical and risk is minimized.
Main Benefit and Key Figures
The primary benefit is clear: Ulula drives better risk management, boosts supply chain resilience, and creates added value with dynamic real-time systems. Its remarkable metrics speak volumes:
- 2.2M+ People Engaged Worldwide
- 60+ Languages Delivered
- 50+ Countries Worldwide
- 200+ Projects Completed Worldwide
These numbers illustrate the extensive reach and versatility of Ulula’s platform. By connecting diverse stakeholders, the project not only enhances operational transparency but also improves productivity and working conditions around the globe.
Digitize Human Rights Due Diligence and Enhance Engagement
Digital transformation is at the heart of Ulula’s strategy. The platform digitizes human rights due diligence (HRDD) by enabling anonymous, real-time communications within supply chains. This approach allows for the early identification and remediation of potential risks. With expert-designed and field-tested surveys, Ulula measures sentiments across key indicators such as well-being, working conditions, environmental impacts, and health and safety. The digitization of HRDD isn’t just about technology; it’s a commitment to upholding human rights and labor standards, ensuring that every worker’s voice is heard.
Innovative Digital Tools for Global Outreach
Innovation permeates every layer of the Ulula platform. The suite of digital tools includes a range of capabilities designed to mobilize and engage workers and communities effectively. There is the OWL App, a centralized platform that supports continuous worker engagement by delivering pulse surveys, information, training, and grievance communication conveniently on iOS and Android smartphones. Complementing the app, Owlyfield offers on-the-ground offline tablet data collection—a cost-effective, paperless solution that reduces errors and seamlessly syncs with dashboard analytics. Additionally, the platform’s dashboard aggregates and visualizes worker and community response data in real time, providing a macro view of risks by region, project, and demographic filters. It’s an ecosystem built to provide clarity and actionable insights.
Enhancing Digital Worker and Community Engagement
Ulula’s technology is fundamentally focused on digital worker and community engagement. The platform empowers anonymous, real-time communications within supply chains to reduce risks, respond to challenges, and exceed compliance requirements. It also helps advance working conditions worldwide. With broadcast and alerts features, the system organizes outreach campaigns, sends timely alerts, and shares targeted information with workers, communities, and other stakeholders. Moreover, engaging training and resources are delivered to promote skills development and rights education. There is a firm commitment to mitigating labor and human rights exploitation from the ground up. This worker-centric approach ensures that every individual can contribute to building a safer, more inclusive work environment.
Strengthening Supply Chain Resilience
Transparent and resilient supply chains are a cornerstone of Ulula’s mission. By leveraging its digital capabilities, Ulula assists clients in reducing risks and creating value through in-depth, real-time insights gathered directly from workers and community members. The integrated system not only monitors grievances through an anonymous incident reporting tool but also provides a structured means for real-time case management. This comprehensive approach allows clients to detect and respond to challenges quickly, ensuring that even in today’s fast-paced market, supply chains remain robust and secure. The integration of digital tools with human intelligence means that decision-makers are better equipped to navigate complex supply chain challenges while maintaining high ethical standards.
Project Impact
- SDG 8 – Decent Work and Economic Growth
- SDG 10 – Reduced Inequalities
- SDG 12 – Responsible Consumption and Production
- SDG 16 – Peace, Justice, and Strong Institutions
Driving Positive Change in Supply Chains
Ulula is not just about improving processes—it is about driving positive change on a global scale. Through digital worker engagement and human rights due diligence, the platform plays a critical role in shaping responsible and ethical supply chains. With its expert-designed surveys, grievance mechanisms, and broadcast alerts, Ulula provides a nuanced solution that addresses both the strategic and operational challenges faced by modern organizations. The use of casual, engaging tools and a dynamic approach means that every update, every piece of data, and every alert contributes toward a more responsive and resilient supply chain. In a world where risks can surface at any moment, Ulula’s proactive approach equips clients with the means not only to meet compliance requirements but to exceed them. This digital revolution in supply chains marks a significant leap forward—a leap that supports sustainable development, honors human rights, and builds lasting partnerships across borders. Whether it’s through continuous worker engagement on mobile apps or comprehensive offline solutions like Owlyfield, the impact of Ulula’s technology resonates well beyond the boardroom, fostering a safer, more connected future for workers and communities worldwide.
