What is MAPP?
MAPP is a dynamic force in the world of commercial and mixed-use real estate management. Relentlessly curious and ambitious, this company is all about managing properties with passion and precision. Their focus isn’t just on buildings, but also on the people who occupy them, the teams they employ, and the communities and planet they share. With a unique approach that breaks property management into four interconnected areas—V1.0 through V4.0—MAPP is redefining what it means to manage real estate in today’s fast-evolving landscape.
Main Benefits of MAPP’s Approach
Here’s a quick snapshot of what makes MAPP stand out:
- Managing a £30bn+ portfolio of commercial real estate
- Employing over 250 site team members directly (no outsourcing here!)
- Certified B Corporation status, the first major UK real estate consultancy to achieve this
- Ranked 23rd best place to work in the UK by Newsweek in 2024
- ISO 14001 certified and committed to net zero by 2025/26
- Serving high-profile clients like AEW, Barings, Frasers, J.P. Morgan, and Schroders
The Four Pillars of Property Management
MAPP’s property management philosophy is divided into four key areas, each vital and interconnected. V1.0 is all about the nuts and bolts—managing data, risk, service charges, and the physical fabric of buildings. V2.0 shifts focus to people-first experiences, transforming occupier engagement and building consultancy with a skilled team that includes guest experience managers and asset transformation consultants. V3.0 pioneers sustainable management, tackling ESG goals, carbon reduction, and social impact. Finally, V4.0 embraces tailored technology, automating processes and connecting devices to enhance decision-making and value delivery. It’s a full-spectrum approach that balances the physical and virtual worlds of real estate.
Passion for People and Culture
What really sets MAPP apart is its people-centric culture. The company believes better people create a better culture, which in turn delivers better work. Owned by the MAPP Employee Ownership Trust, every team member has a stake in the business, aligning ownership with performance. This creates a workplace where honesty, integrity, and open communication thrive. The company doesn’t shy away from tough truths but embraces challenges head-on—rolling up sleeves and getting stuck in. It’s a place where passion for property management meets a genuine commitment to making a difference.
Innovation and Adaptability in Real Estate
Change is not just accepted at MAPP—it’s loved. The property management sector is evolving rapidly, and MAPP is leading the charge with innovative services like RE-DEFINED for flex and managed workplaces, and Energy by MAPP for utility procurement and management. Their Building Consultancy and Asset Management teams continue to grow stronger, while V4.0 technology services push the boundaries of what’s possible. Inertia? Not in this business. The future is about blending physical spaces with virtual enhancements to create the best environments for clients and occupiers alike.
Project Impact: Sustainable Development Goals (SDGs)
- SDG 7: Affordable and Clean Energy – through energy management and sustainability initiatives
- SDG 8: Decent Work and Economic Growth – by fostering employee ownership and great workplace culture
- SDG 9: Industry, Innovation, and Infrastructure – via tailored technology and building consultancy
- SDG 11: Sustainable Cities and Communities – managing mixed-use real estate with social impact
- SDG 12: Responsible Consumption and Production – focusing on waste, carbon, and plastic reduction
- SDG 13: Climate Action – committed to net zero and environmental performance
Strategic Focus and Geographic Reach
MAPP keeps its eyes firmly on the UK market, with offices in London, Bristol, Manchester, Glasgow, and Birmingham. More than half of its workforce operates outside London, enabling a personalized, local touch across the country. While the focus is parochial, the client base is international, including investors from Asia, Europe, and the US with UK real estate holdings. This strategic balance allows MAPP to deliver tailored, high-quality property management services while maintaining deep local expertise and broad global connections.
