Guidestar: Empowering Lives Through Support and Training

Guidestar provides dynamic support services for children, adults, and families facing disability and mental health challenges. With over 25 years of experience, the organization focuses on trauma-informed practices and social justice principles to empower individuals and foster community well-being. Their recent initiatives include an eLearning platform and partnerships that enhance service delivery and impact.

Guidestar support services

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What the Project Is

Guidestar provides dynamic and creative ways for children, young people, adults, and families to make positive change and achieve fulfilling lives. It offers support services, therapy, and assessment for a range of different client groups, with a special focus on individuals who present with significant and complex issues – including people with disability, mental health issues, and those who are neurodivergent. This initiative also provides tailored training and e-learning to individuals, families, and organisations within the health and community services sectors… guiding each person through a unique journey toward improved wellbeing.

Main Benefit

Key figures and facts include:

  • Over 25 years’ experience in government and non-government disability and community services.
  • Started in 2017 with a commitment to serve people with disability, mental ill health, and neurodivergence.
  • NDIS Registered provider since its inception.
  • Accredited B-Corporation recognized for high standards in environmental, social, and community performance (2021).
  • Recipient of the Telstra Best of Business Award (Vic) for building communities in 2022.
  • Recent achievements include the launch of an eLearning platform and Rainbow Tick accreditation in 2023.

Commitment to Trauma-Informed Practice

The experienced clinical practice and consultancy team at Guidestar work together with individuals, families, and organisations within health and community services, putting trauma-informed practices into action. Their approach is strengths-based and grounded in understanding the impact of trauma – creating safe spaces that are physically, psychologically, and emotionally secure for both providers and survivors. This framework empowers survivors to rebuild their sense of control and feel empowered, with a relaxed yet professional commitment to reflective practice and leadership that guides the entire organisation… a true foundation of care.

Embracing Social Justice Principles

Guidestar embraces social justice principles and operates within the social model of health, firmly relying on health promotion frameworks to guide its service provision. It strives to positively influence health and wellbeing by fostering collaborations and partnerships with individuals, families, and a wide range of sectors and communities. The organisation adopts various interventions and capacity building strategies that lead to empowerment through counselling, support, recovery, and enhanced economic and social participation. All services recognise that each person’s circumstances and background are unique and deserve individualised attention.

Building Community and Collaborative Success

The clinicians at Guidestar, alongside family members, carers, and supporters, build strong, collaborative relationships that foster positive outcomes for people. The initiative’s history is a testament to its growth and the expanding reach of its services. Starting from its first office in Preston and later moving to Alphington and Coburg to accommodate expansion, this journey highlights the organisation’s past milestones and commitment to community partnership. Partnerships with institutions such as Kiribati School for Children with Disability and Moondani Balluk underline the collaborative spirit that is integral to creating sustainable success.

Project Impact

  • SDG 3: Good Health and Well-being
  • SDG 4: Quality Education
  • SDG 10: Reduced Inequalities
  • SDG 17: Partnerships for the Goals

Looking Ahead

As Guidestar continues to evolve, its commitment remains to enrich lives and build communities with creative, compassionate, and evidence-based support. The journey from its establishment in 2017 – including key moments such as moving offices for growth, establishing a clinic, and undergoing a rebranding in 2023 – demonstrates an unwavering focus on excellence and innovation. The Reflect RAP developed and endorsed, along with the launch of its eLearning platform and the formation of the Client Advisory Group, sets the stage for future advancements. With contact details provided (Tel: (03) 9994 3345, Email: info@guidestar.au, Address: Quartermasters Building, 19 Pentridge Blvd, Coburg VIC 3058, Hours: Monday–Friday, 9:00 AM–5:00 PM), the information stands clear and accessible for those seeking support. This forward-looking perspective, sprinkled with brief pauses and a conversational tone, reinforces the dynamic nature of the project as it forges ahead with renewed purpose and dedication.

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