What is Finsocial?
At Finsocial, more than 12 years have been dedicated to generating growth opportunities and boosting financial inclusion. The company has built its reputation on offering credit solutions in a fast and secure manner, tailored especially for public sector teachers, pensioners, independent professionals, and dynamic women entrepreneurs… Through the origination, manufacturing, administration, and purchase of portfolios, as well as unsecured loans, Finsocial creates opportunities that not only serve immediate credit needs but also pave the way for long-term financial health. Its approach is truly digital, ensuring that every service is accessible online, which makes the process smoother and more efficient for everyone involved.
Main Benefits
The impact of Finsocial is truly evident in a variety of impressive figures and accomplishments:
- Over 12 years of generating growth opportunities and fostering financial inclusion.
- A digital portfolio of 100% services that allows users to access the right products quickly.
- More than 60,000 clients served throughout Colombia.
- 27 agencies nationwide, ensuring a strong and widespread presence.
- Ranked first in The Best Places to Work in Colombia from 2021 to 2023.
- Achieved the distinguished honor of being the top company for women in 2023.
- Set a new international milestone by becoming the best company to work for in Latin America.
Our Purpose and Values
Finsocial’s purpose is clear – to be a financial vehicle that helps fulfill dreams. The mission centers on working for financial inclusion, generating second chances, and promoting entrepreneurship with technological credit solutions. Every initiative aims at improving quality of life, demonstrating deep commitment to social and environmental responsibility. The values are woven into every aspect of the business: service, transparency, passion, continuous improvement, and innovation are more than words – they represent the very core of the company. This dedication to core principles ensures that every client has the opportunity to experience secure, convenient, and honest financial support.
Digital Solutions and Customer Care
The digital-first approach is one of the standout features of Finsocial. With 100% digital services, clients can explore a wide range of products like portfolios, submit credit applications, and review rates and fees, all from the comfort of their devices. The commitment extends to exemplary customer service, with detailed resources available. For instance, a national attention line (01 8000 180757) and a dedicated customer care email (servicioalcliente@finsocial.co) ensure that queries are answered promptly and efficiently. Furthermore, multiple online channels such as Finsonet and the company blog provide regular updates, making it easier than ever to stay informed. The support structure is designed to combine modern digital capabilities with a human touch, ensuring that no one feels lost in the process.
Engaging Work Environment
The award-winning work environment at Finsocial speaks volumes about its internal culture. For three consecutive years between 2021 and 2023, the company was ranked as the best place to work in Colombia. In 2023, it further distinguished itself by being named the top company to work for women in the country. This accolade is a testament to the friendly, respectful, and dynamic environment that has been created. With a focus on innovation and continuous improvement, Finsocial nurtures talent and fosters a sense of community among its employees. The energy is palpable in every agency, and such recognition only cements its reputation as a leader in cultivating positive workplace dynamics.
Innovative Financial Services
The range of financial products offered is both diverse and pioneering. From traditional unsecured loans to digital credit solutions, Finsocial brings innovative ideas to fruition every day. Each service is designed with the client’s needs in mind, ensuring that access to credit is as straightforward and beneficial as possible. The company’s offerings extend to various support services like consumer protection guidelines, detailed FAQs, and multiple ways to contact customer service. These features combine to create a convenient ecosystem – a digital space where users can trust that every financial decision is backed by expert advice and up-to-date technological support. With friendly guidance and clear communication, the experience truly feels designed to empower every individual who steps into the world of digital finance.
Project Impact – Sustainable Development Goals
- SDG 1: No Poverty – Supporting financial inclusion helps reduce poverty by offering second chances.
- SDG 5: Gender Equality – Being the best company to work for women highlights a commitment to equality.
- SDG 8: Decent Work and Economic Growth – Award-winning work environments contribute to sustainable growth.
- SDG 10: Reduced Inequalities – Accessible digital services ensure that credit is available to diverse populations.
- SDG 17: Partnerships for the Goals – Collaborative social initiatives strengthen community ties.
Community Initiatives and Future Vision
Finsocial’s dedication extends beyond financial solutions; it also focuses on supporting community initiatives. Social goals include not only helping communities where clients operate but also creating and sustaining projects that address situational, social, or environmental challenges. The constant evolution – the drive for continuous improvement – and innovation are evident in every facet of the operations. Looking ahead, Finsocial envisions itself as an international leader in digital financial solutions in Latin America by 2030, aiming to spread its impactful model even further… A blend of technological credit solutions and genuine social responsibility creates a future where every financial decision is also a step toward a better society.
