What Is Cocoon Experience?
Cocoon Experience is a unique space dedicated to business transformation. It’s all about creating meaningful and sustainable experiences that truly make a difference. At its core, Cocoon challenges the usual ways of doing things, crafting bespoke solutions that push boundaries and embrace complexity. It’s not just about change—it’s about co-transforming the customer experience in ways that matter.
Main Benefits of Cocoon Experience
Here’s a quick snapshot of what makes Cocoon stand out:
- Collaborates with organizations like AICEP to design innovative strategies that boost exports for Portuguese companies.
- Developed the MyCUF phone app, focusing on omnichannel strategies and new digital healthcare services for CUF’s outpatients.
- Envisions the future of internal knowledge sharing for SIBS, enhancing how teams connect and collaborate.
- Offers a welcoming environment where even interns have a voice and an active role in projects.
- Committed to fighting dehumanization and resignation through meaningful work.
Work Stories That Inspire
Every project at Cocoon tells a story of innovation and impact. Take the workshop with AICEP, for example—it’s about designing fresh ways to help Portuguese companies increase their exports. Or the MyCUF app, which brings healthcare services right to patients’ fingertips through a smart, omnichannel approach. And then there’s the vision for SIBS, where internal knowledge sharing is being reimagined for a smarter, more connected future. These stories aren’t just case studies—they’re real examples of how Cocoon embraces complex challenges and turns them into success.
Fostering Growth and Inclusion
Being part of Cocoon means more than just working on projects. It’s about learning and growing in a space that values potential, no matter how inexperienced someone might be. Interns and team members alike find their voices heard and their contributions valued. There’s a genuine sense of fighting against the dehumanization and resignation that can sometimes creep into the workplace. Instead, Cocoon nurtures a culture where everyone can thrive and feel part of something bigger.
Innovative Initiatives for a Better World
Cocoon doesn’t stop at business transformation—it’s also deeply committed to social impact. One standout initiative is the creation of Forgotten Personas, developed with a collaborative mindset to empower both public and private entities. This project promotes an equity-centred design approach, ensuring that no one is left behind. Another example is the Life Design Workshop, launched in response to the burnout crisis worsened by Covid-19. This free, open online workshop aims to help people find better work-life balance. And then there’s the Future Banking project, which encourages responsible consumerism by helping users stay aware of their financial situation in real time, guiding smarter purchasing and self-crediting decisions.
Project Impact and Sustainable Development Goals (SDGs)
- SDG 3: Good Health and Well-being – through healthcare digital services and burnout prevention workshops.
- SDG 8: Decent Work and Economic Growth – by fostering inclusive workplaces and supporting business exports.
- SDG 9: Industry, Innovation, and Infrastructure – via innovative digital solutions and knowledge sharing.
- SDG 10: Reduced Inequalities – through equity-centred design and Forgotten Personas initiative.
- SDG 12: Responsible Consumption and Production – promoted by the Future Banking project encouraging financial awareness.
Joining Forces with Tekever Group
Recently, Cocoon became part of the Tekever group, a company known for its expertise in unmanned aerial systems, satellites, and digital transformation. This partnership opens new doors for Cocoon, blending its customer experience expertise with Tekever’s cutting-edge technology. Together, they’re set to push the boundaries even further, creating innovative solutions that resonate across industries and geographies.
