What is STAY?
STAY is the guest experience OS built specifically for hotel chains. Imagine a branded, frictionless app where guests can access and interact with all your hotel services seamlessly. It’s designed to boost revenue across your entire portfolio by putting everything your guests need just a tap away. From booking a table at a restaurant to ordering room service, STAY makes it effortless and intuitive.
Main Benefits of STAY
Here’s why STAY stands out:
- Trusted by over 1,300 hotels worldwide, including top hotel groups.
- Guests can book restaurants, spa treatments, tours, cabanas, and more—all from their phones.
- Real-time updates let hotels keep information fresh and accurate.
- Immediate feedback collection helps turn a bad experience into a great one.
- Data-driven insights empower better decisions and improved results.
- Fully branded experience that reflects each hotel’s unique identity.
- Setup takes just minutes—no coding or development needed.
Guest Services Made Simple
STAY puts all your services right at guests’ fingertips. Whether it’s booking a table at their favorite restaurant, reserving a spa treatment, or signing up for a yoga lesson, everything is just a tap away. Guests can even customize orders, request extra amenities like pillows or toothbrushes, and report any issues in their room instantly. Plus, QR ordering means they can order food and drinks poolside or on the beach without moving a muscle.
Streamlining Staff Operations
Behind the scenes, STAY brings efficiency to your staff’s daily workflow. Restaurant bookings and orders are optimized for smooth operations, while guest requests come through immediately, making management a breeze. Staff can update services in real time, ensuring everyone stays on the same page. The concierge chat adds a personal touch, opening a direct line of communication between guests and staff.
Flexible Access and User-Friendly Design
Guests can access STAY in whatever way suits them best—via QR codes, native iOS or Android apps, or even embedded within your corporate app. The design is intuitive, making it easy for both guests and staff to get familiar quickly. Multilingual support breaks down language barriers, and the fully responsive interface works flawlessly across devices. All this while keeping your hotel’s brand front and center—STAY itself stays behind the scenes.
Impact on Sustainable Development Goals (SDGs)
- SDG 8: Decent Work and Economic Growth – by improving operational efficiency and guest satisfaction.
- SDG 9: Industry, Innovation, and Infrastructure – through seamless integration of hotel systems.
- SDG 12: Responsible Consumption and Production – by enabling digital menus and reducing paper waste.
- SDG 17: Partnerships for the Goals – fostering collaboration between hotels and technology providers.
Why STAY Makes a Difference
Forget generic apps that feel cold and impersonal. STAY delivers a guest experience that truly feels yours—fully branded, adaptable, and designed to delight. It connects everything, removes friction, and helps hotels make smarter, data-driven decisions. With expert support always on hand, hotels can focus on what really matters: making every guest’s stay awesome.
