What Is PDCA Operations?
PDCA Operations is a consultancy that’s all about making continuous improvement happen — using the Plan, Do, Check, Act methodology to drive real, measurable results at every level of a company. They don’t just talk strategy; they roll up their sleeves and accelerate transformation processes to help businesses hit their corporate goals. The approach is straightforward: set action plans (Plan), carry out decisions (Do), measure outcomes (Check), and make sure changes stick and evolve quickly (Act). It’s a cycle that keeps companies moving forward, step by step.
The Main Benefit: Results That Last
What really sets PDCA Operations apart? It’s their laser focus on results. Here’s a quick snapshot:
- Quantified Impact: They don’t just guess — they measure the impact and track progress carefully.
- Hands-On Execution: Consultants dive into daily operations, making sure solutions aren’t just theoretical but practical and participative.
- Empowering Middle Management: Middle managers become change agents, aligning their tasks with bigger company objectives.
- Core Values: Passion, honesty, commitment, and effort drive every project.
- People-Centered: Transformation is seen as a cultural shift, with internal talent nurtured through involvement and participation.
An Integral Approach to Transformation
PDCA Operations doesn’t just fix one part of a company — they take an integral approach. This means looking at the whole picture: processes, management systems, organization, and training. They focus on value-added work processes, decision-making tools to handle deviations, organizational models that align roles with goals, and training programs that boost middle management’s skills in both management and change. It’s a comprehensive way to ensure transformation isn’t just a buzzword but a lasting reality.
About PDCA: Making Things Happen
What’s the secret sauce? PDCA Operations thrives on a practical, realistic approach backed by solid executive experience. They love operations — whether in industrial or service environments — and know that success isn’t just about the solution itself but about managing change with people at the center. They act as a unique, punctual external support, fully committed to their clients, even adjusting fees based on results. It’s about partnership and real impact.
The Team Behind the Magic
The team is a powerhouse of expertise and experience:
- Alex Farré Capdevila: CEO with 20+ years leading 200+ transformation projects, blending consultancy and executive roles.
- David Fernández Pereira: Director with 15+ years in consultancy and executive roles, driving change in industrial and service sectors.
- Miguel Ángel Torroba Cañas: Director with 15+ years advising on customer relationship transformations across Europe and Latin America.
- Clara Ripoll Sánchez: Consultant with 10+ years in consultancy and digital marketing, specializing in healthcare, pharma, and telco.
- Marc Casas Oliveras: Consultant with 6+ years managing international projects in healthcare and industrial sectors.
- Marta García Ibor: Consultant with 4 years in healthcare technology and project management consultancy.
- Guillermo Murias: Consultant with 7+ years in private healthcare and pharma, leading change management teams.
- Guillem Masdeu Figa: Director and consultant with 25+ years in leadership roles, managing complex growth and transformation projects.
Project Impact and Sustainable Development Goals (SDGs)
- SDG 8: Decent Work and Economic Growth — by improving operational efficiency and empowering middle management.
- SDG 9: Industry, Innovation, and Infrastructure — through process reengineering and operational excellence.
- SDG 12: Responsible Consumption and Production — by focusing on value-added processes and sustainable change.
- SDG 17: Partnerships for the Goals — acting as a committed external partner to clients, fostering collaboration.
Why Culture and People Matter
Transformation isn’t just about systems and processes — it’s about people and culture. PDCA Operations understands this deeply. They see change as a cultural journey, where internal talent is identified and nurtured through active participation. This people-first mindset ensures that improvements aren’t just implemented but embraced, making the transformation sustainable and meaningful. After all, real change sticks when the people involved feel part of the process.
