What is the Sycous Project?
The Sycous project is all about revolutionizing the way heat networks and district heating systems are metered, monitored, and managed. At its core, it offers innovative metering hardware and software solutions designed to fit any network—whether communal or district heating. From heat meters and water meters to electricity meters and data collection devices, Sycous brings together industry-leading technology to create a seamless experience. Plus, with their open-protocol PAYG (Pay-As-You-Go) system called Orbit, they’re making it easier than ever to connect and control heating networks in a cost-effective way. It’s a smart, modern approach to managing energy consumption and billing, tailored for today’s evolving heat network landscape.
Main Benefits of the Sycous Solutions
Here’s a quick snapshot of what makes this project stand out:
- FREE DESNZ funded training courses on Heat Metering and Data Collection Equipment.
- Comprehensive metering hardware options including Heat, Water, and Electricity Meters.
- Advanced data collection technologies: Wired, Wireless, IoT, MBus & Pulse compatible.
- Robust PAYG systems featuring Guru Systems, PinPoint, and Secure Meters Liberty 100.
- Cloud and IoT integration for remote monitoring and management.
- Expert installation, commissioning, and maintenance services for HIU and network equipment.
- Mabdeck software platform automates data collection, billing, and PAYG administration.
- Proven track record with large-scale projects for Hackney Council, London & Quadrant, Anchor, and Swan Housing.
Innovative Meter Hardware and Data Collection
Sycous offers a wide range of metering hardware designed to suit any network’s needs. Whether it’s heat meters, water meters, or electricity meters, the focus is on providing reliable, accurate, and innovative solutions. Data collection is a big deal here, too—wired and wireless networks, IoT technologies, and MBus & Pulse systems all come into play. This means networks can gather and transmit data automatically, opening up a world of possibilities for remote monitoring and automated services. It’s about making the complex simple and the invisible visible.
PAYG System and Orbit Open-Protocol Solution
The PAYG system is a game-changer for communal and district heating networks. Featuring trusted names like Guru Systems, PinPoint, and Secure Meters Liberty 100, it integrates cloud and IoT technology to offer secure, flexible payment options. The Orbit system, in particular, stands out as an open-protocol metering and PAYG solution that connects networks in a modern, cost-effective way. This approach not only simplifies billing but also enhances user control and transparency. It’s a fresh take on how heat networks can operate efficiently and fairly.
Installation, Maintenance, and Customer Support
Behind the technology is a team of experts who ensure everything runs smoothly. From installation and commissioning to ongoing maintenance and repair, Sycous delivers professional services tailored for both new-build and retrofit district heating networks. Their HIU maintenance includes service agreements, annual servicing, and unlimited callouts—all handled by specialists. Network maintenance covers planned and reactive tasks, ensuring reliability and longevity. Plus, their customer billing services come with industry-leading support, helping organizations manage day-to-day operations without a hitch.
Project Impact and Sustainable Development Goals (SDGs)
- SDG 7: Affordable and Clean Energy – Promoting efficient heat metering and management.
- SDG 9: Industry, Innovation, and Infrastructure – Driving innovation in metering and IoT technologies.
- SDG 11: Sustainable Cities and Communities – Supporting sustainable district heating networks.
- SDG 12: Responsible Consumption and Production – Enabling accurate billing and energy use monitoring.
- SDG 13: Climate Action – Helping reduce carbon footprint through efficient heat network management.
Mabdeck Software and Real-World Success Stories
Mabdeck software is the digital heart of the Sycous project, automating metering, billing, and PAYG administration through an intuitive online platform. It empowers organizations to take full control of their networks’ data and billing processes. Real-world case studies highlight the impact: from Hackney Council’s installation across 1,000+ properties to London & Quadrant’s ambitious energy management for over 110,000 homes. Anchor has relied on Mabdeck since 2015 for village developments, while Swan Housing manages thousands of homes with plans to expand. Even bespoke projects like St Leonards Court showcase the collaboration between Sycous and partners like Countryside Properties and Orchard Plumbing. These stories prove the project’s effectiveness and adaptability across diverse settings.





















