What This Project Is All About
This initiative is a dynamic blend of strategic design, experience design, and digital innovation aimed at transforming how organizations connect with their customers. Focused on the management consulting space within the for-profits industry, it leverages design research, interaction design, UX and UI design, production, and design systems to craft meaningful digital strategies and development solutions. The project showcases a variety of digital platforms—from banking and ecommerce to flight management and entertainment—each tailored to meet unique user needs and business goals.
Main Benefits and Key Figures
At its core, this project delivers measurable impact through human-centred design and fast-paced, scalable solutions. Here are some standout facts:
- Carbon footprint for 23/24 measured at 11.54 tCO2e, highlighting a commitment to sustainability.
- B Corp score of 96.6, reflecting strong social and environmental performance.
- Multiple digital engagement platforms created for clients like Kiwibank, New Zealand Defence Force, and WellingtonNZ.
- Global ecommerce experience designed for Fisher & Paykel Appliances, enhancing international reach.
- Unified front line dashboard for Spark, improving customer service efficiency.
- Premium real estate digital platform developed for New Zealand Sotheby’s International Realty.
- Flight management system for Glenorchy Air, supporting business growth.
How Humans Are at the Centre
Understanding the human experience is the secret sauce here. The project puts people front and centre—listening closely to customers, designing with their needs in mind, and testing solutions in real-world scenarios. This approach ensures that every digital experience is not just relevant but genuinely enjoyable. It’s about creating connections that matter, making technology work harder for users, and delivering solutions that feel intuitive and meaningful.
Uncovering the Right Opportunities
Not every problem can be solved, and not every opportunity should be chased. This project digs deep to find the most valuable chances for impact. By prioritizing what truly moves the needle for customers, employees, and the bottom line, it helps organizations focus their energy where it counts. It’s about smart choices, clear priorities, and making the biggest difference with the resources at hand.
Working Fast and at Scale
Transformation is tough—especially when speed and scale are in play. This project tackles that head-on by working in small, integrated teams that break down big challenges into manageable pieces. This agile approach means faster results without sacrificing quality. Whether it’s launching a new platform or refining an existing one, the focus is on delivering value quickly and efficiently.
Project Impact and Sustainable Development Goals (SDGs)
- SDG 8: Decent Work and Economic Growth – boosting productivity and inclusivity.
- SDG 10: Reduced Inequalities – committed to equity and fairness.
- SDG 11: Sustainable Cities and Communities – supporting thriving, inclusive environments.
- SDG 12: Responsible Consumption and Production – promoting sustainable practices.
- SDG 13: Climate Action – actively measuring and reducing carbon footprint.
Core Values Driving the Project
The project is powered by a set of values that shape every decision and interaction. Curiosity drives meaningful questions about the world and how to help. A positive attitude fuels the desire to make things better, even when problems are complex. There’s a strong focus on making every effort count—creating value that benefits everyone equitably. And at the heart of it all is a commitment to doing good, striving to make a real difference in communities and the environment. These values aren’t just words—they’re the foundation of a project that aims to help make Aotearoa a better place for all.
