What Is Servioptica?
Servioptica is an ophthalmic laboratory that has been serving the Colombian market for over 35 years, offering the most complete portfolio of visual solutions in the country. Featuring the latest machinery available in the world, the laboratory ensures that every product meets the quality that every pair of eyes requires… operating with a commitment to improve people’s lives through better vision.
Main Benefit and Key Figures
- Founded in 1982 as a family ophthalmic laboratory in Bogotá
- More than 35 years of experience in the Colombian market
- 31 branches spread across the country
- Over 1,000 dedicated employees
- Advanced technology and cutting-edge machinery
- Member of the EssilorLuxottica Group since 2021
- Offers optical products from the world’s most important brands
Mission and Vision in Focus
Affiliated with the EssilorLuxottica Group, Servioptica carries a mission to help thousands see more and be more, taking care of the priceless gift of vision. The lab seeks to provide innovative visual solutions of the highest quality—a promise to improve the lives of patients and clients throughout Colombia. This mission isn’t just a statement; it resonates as a daily commitment to excellence and compassion, ensuring that every interaction reflects a genuine care for visual well-being.
A Rich History and Continuous Evolution
Established in 1982 as a small family laboratory, Servioptica’s history is a testament to growth, resilience, and adaptability. From its early days in Bogotá to becoming the leading optical laboratory in Colombia and a reference in Latin America, the journey is filled with milestones and breakthroughs. Small beginnings have paved the way for extraordinary development — today, the laboratory boasts a diverse national network that mirrors its evolution over decades. In 2021, a strategic acquisition by EssilorLuxottica further accelerated this trajectory, reinforcing a legacy that is steeped in deep-rooted experience and an unwavering promise of quality.
A Customer-Centric Commitment
The laboratory’s infrastructure is built on a robust national network that includes more than 30 agencies across Colombia. In addition to 1 industrial laboratory and 1 proximity laboratory, a team of over 1,000 collaborators drives a customer service approach that is both extensive and inclusive. With special emphasis on education and a dedicated sales force, every client and patient receives attention that is both personalized and professional. This focus on customer satisfaction ensures that every service or product delivered is not only of the highest quality, but also resonates with the individual needs of every user.
State-of-the-Art Technology and Innovation
Servioptica leverages the most modern optical machinery available across the globe, a toolset that strengthens its promise of precision and excellence. This technological edge is a constant reminder that innovation and quality can go hand in hand. While the lab cherishes its heritage, its continued efforts to integrate breakthrough technologies ensure that it stays ahead of the curve. Every product—from custom optical lenses to innovative visual solutions—is created using advanced methods that respect both tradition and progress.
Project Impact on Sustainable Development
- SDG 3 – Good Health and Well-Being: Enhancing lives through improved vision.
- SDG 8 – Decent Work and Economic Growth: Over 1,000 team members contributing to economic stability.
- SDG 9 – Industry, Innovation and Infrastructure: Adoption of cutting-edge technology and advanced machinery.
- SDG 10 – Reduced Inequalities: A diverse network offering services across the nation.
- SDG 12 – Responsible Consumption and Production: Commitment to quality and sustainable practices.
Contact and Connectivity Insights
Servioptica maintains a strong presence both on the national landscape and in the digital realm. For individuals seeking further information or wishing to access a detailed overview of the services provided, the laboratory offers a unique attention line (PBX: (601) 518 80 00) and an official website that can be visited at www.essilorpro.com.co. Further insights about the EssilorLuxottica group are also available on their dedicated page at www.essilorluxottica.com/es/. In a fast-paced world where connection and accessibility matter, this organized system ensures that reaching out for visual solutions is just a call or click away.
